Privacy Policy

This Privacy Policy explains how Cloud9 Pro ("we," "our," "us") collects, uses, safeguards, and shares information when you use cloud9pro.net and our related products and services (the "Services"). By accessing or using the Services, you agree to this Policy.

We collect personal information you choose to provide, for example when you:

• Register or create an account
• Subscribe to newsletters or updates
• Submit forms, place orders, or contact support

Common data includes your name, email, phone, and—when required—billing or payment details. Providing personal data is optional, but declining may limit access to certain features.

We automatically collect technical data (device/browser type, OS, IP address, approximate location, pages viewed, timestamps) to operate, secure, and improve the Services.

Cookies and similar technologies help keep you signed in, remember preferences, analyze traffic, and personalize content. You can disable cookies in your browser settings; some features may not function correctly if cookies are disabled.

Cloud9 Pro may use information to:

• Deliver & improve the Services and user experience
• Provide support and respond to inquiries
• Personalize content and features
• Process payments (sensitive data handled by our processors)
• Run promotions, contests, or surveys with your consent
• Communicate order updates and, if you opt in, marketing emails (unsubscribe anytime)

We apply commercially reasonable technical and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. Sensitive exchanges use encrypted channels (HTTPS/TLS). While we strive to protect your data, no method is 100% secure.

We do not sell or rent personal information. We may share limited data with trusted service providers (hosting, analytics, payments, support) under confidentiality obligations and only for purposes described here. We may disclose information to comply with law, protect rights and users, or in connection with a business transaction (e.g., merger or acquisition).

Our Services are not intended for individuals under 21, and we do not knowingly collect personal information from anyone under that age. If you believe a minor has provided information, contact us so we can remove it.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal information; object to certain processing; and withdraw consent where applicable. To exercise rights, contact us via the options below. We may verify your identity before fulfilling requests.

We may update this Policy from time to time. Updates will appear on this page with the revised "Last updated" date. Continued use after changes take effect constitutes acceptance—please review periodically.

Questions about this Policy or our data practices? Reach us via the options on cloud9pro.net or the email listed on our Contact page.

If you are in the EEA/UK, we rely on contract, legitimate interests, consent (where required), and legal obligations as applicable legal bases. California residents may have additional rights (e.g., to know, delete, correct, and opt out of certain sharing). We do not sell personal information.