Legal
Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide during registration (name, email, date of birth, phone), transaction data, and technical information such as IP addresses and device identifiers.
2. How We Use Your Information
We use your information to provide and improve our services, process transactions, send account notifications, and comply with legal obligations.
3. Data Sharing
We do not sell your personal data. We may share data with service providers who assist in operating our platform (e.g., email delivery), always under confidentiality agreements.
4. Cookies
We use cookies for authentication (JWT stored in httpOnly cookies) and to improve user experience. You can disable non-essential cookies in your browser settings.
5. Data Security
We use industry-standard security measures including bcrypt password hashing, HTTPS, and httpOnly cookies. No system is 100% secure; we continually improve our practices.
6. Data Retention
We retain your personal data for as long as your account is active or as needed for legal compliance. You may request deletion of your account by contacting support.
7. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at support@cloud9pro.net to exercise these rights.
8. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or an on-site notice.
10. Contact
For privacy questions or requests, email us at support@cloud9pro.net.
